Privacy

Privacy Policy

This policy explains how the Faber Castell supply website handles business inquiry information. We collect only the details needed to respond to category questions, quote requests, documentation needs, and service communications.

Information We Collect

Inquiry forms may collect your name, email address, phone number, company, product category, volume estimate, and message. Technical logs may record standard browser, device, and usage information to keep the website stable and secure.

How We Use Information

We use submitted information to respond to requests, prepare product category guidance, route questions to the right support contact, improve website content, and maintain business records. We do not sell inquiry information.

Sharing

Information may be shared with service providers or supply partners only when required to answer your request, support website operations, or comply with legal obligations. Access is limited to appropriate business purposes.

Your Choices

You may ask us to update, correct, or remove business contact information where applicable. Some records may be retained when required for legal, security, or transaction documentation purposes.